Shipping policy

Shipping Policy

Processing

Orders are processed within 1–3 business days (excluding weekends and holidays). Once dispatched, you will receive a confirmation email with tracking details.

Standard Delivery

Estimated delivery time: 7–14 business days, depending on your location.

Premium Delivery

We offer an optional Premium Shipping upgrade for $4.99, which prioritises your order for faster processing and delivery.

Shipping Costs

Shipping rates are calculated at checkout.

International Orders

We ship worldwide. International customers are responsible for any customs duties, taxes, or import fees required by their country.

Delays

While we aim to deliver within the estimated timeframe, delays may occasionally occur due to customs clearance, carrier disruptions, weather conditions, or peak demand periods. These factors are outside of our control, but we will always support you if any issues arise.

Lost Packages

All parcels are insured in transit. If your order is lost before delivery is confirmed, we will provide a replacement or full refund.

Please note: We are not responsible for packages marked as delivered that are lost or stolen afterwards.